All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production System Operational
90 days ago
99.99 % uptime
Today
Sandbox System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Production Database Update May 21, 2026 05:00-07:00 UTC

We will be releasing the client Bank Accounts and Transaction Accounts infrastructure to the production environment as well as including these aspects in the Back Office UI portal. There is no expected downtime during this period, however you will not be able to create new client accounts or manage status updates during this period.
This functionality will be re-enabled after the release is completed
Posted on May 12, 2026 - 16:02 UTC
May 12, 2026
Production Infrastructure Maintenance
Postmortem - Read details
May 12, 08:21 UTC
Completed - The scheduled maintenance has been completed.
May 12, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 05:00 UTC
Update - This scheduled maintenance has been updated to Tuesday 12th May, between 05:00–06:00 UTC (06:00–07:00 UK time).
Apr 28, 07:58 UTC
Scheduled - We’ll be carrying out scheduled maintenance on our production databases on Monday 11th May, between 05:00–06:00 UTC (06:00–07:00 UK time).
During this window, there is expected to be a short period of downtime (approximately 10 minutes) where the production environment may be temporarily unavailable
We will confirm the full extent of the downtime in addition to any subsequent actions required.
Apr 17, 15:27 UTC
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Service degradation – Delayed outgoing transfer updates
Resolved - Processing has returned to normal activity.
Apr 30, 14:57 UTC
Update - We are continuing to monitor this issue and currently expecting a return to normal processing timelines within the next 5 hours.
We will continue to keep you updated.
Apr 30, 11:46 UTC
Monitoring - We have identified an issue causing delays in processing of outgoing transfers on the production environment over the last 9 hours and a fix has been put in place to allow normal activity to continue.
We are continuing to monitor the processing of outgoing transfers on production environment and will provide an update once expected processing timelines are occurring
Apr 30, 08:54 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

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